Terms of Booking
Terms and conditions for Wedding Ceremonies and Naming Ceremonies conducted by Charlotte Roscow
1. Bookings are accepted in good faith, based on the information provided by the client, and are deemed to be accepted only when the deposit is paid.
2. No additional costs, or changes in costs, can be made after the booking form is signed, unless the consumer wishes to add the provision of extra services to the contract. The Celebrant reserves the right to increase the fee payable due to altered instructions of engagement, e.g. time at the event being extended or the venue changed. In this case a revised or additional booking form should be created as per section 1.
3. A customer entering into a contract with a celebrant will have 14 calendar days in which to change their minds, and do not have to give a reason for doing so.
The 14 days for cancellation period starts the day after the contract have been signed. Any request to cancel must be put in writing, by post or by email, and have been confirmed as received by the Celebrant.
4. If you have asked the Celebrant to start work on this ceremony, and they have done so, you can still change your mind within the 14 days, but you will have to pay for any work done in that period, chargeable at £35 per hour.
5. Any deposit is deducted from the final amount payable. In the event of cancellation it may be non-returnable - see Cancellation Charges below. The balance of the account is due at the Confirmation Meeting prior to the event, or 30 days before the date of the event, whichever is sooner.
6. The fee quoted is inclusive of travel, based on a 20 mile distance from the Celebrants’ home [Old Chapel Mews, High Street, Codicote, Hertfordshire, SG4 8SY] and is guaranteed for 30 days. For ceremonies further from the Celebrants’ home, or outside the UK, a quote will include any extra charges for travel and, if needed, accommodation.
7. Every effort is made in good faith to fulfil the engagement, but responsibility cannot be accepted for non-arrival due to circumstances beyond the Celebrants’ control, e.g. extreme weather conditions, industrial action, failure of public services etc. - In the event of non-arrival, a refund will be made to the client, according to the circumstances prevailing.
8. In the event of illness, every effort will be made to provide a substitute Celebrant, and to pass on full details of the booking and planning documentation for the event. No additional fee will be charged.
9. Cancellation Charges In the event of cancellation by the client for any reason, the following charges will apply from acceptance of a booking: 6 months or more prior to the event = Forfeit of deposit: 3 - 6 months prior to the event = 50% of fee; 1 - 2 months prior to the event = 75% of fee; Within 1 month prior to the event = Full fee payable Cancellations will only accepted in writing in email or by post as described in section 3.
Updated: 3rd March 2020
Reviewed: 25th Jan 2022